HRD Gateway MDC - Communications, Sales & Marketing Series

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01PLATFORM POWER INTENSIVE! High impact public speaking & presentation skills

02How to be a Successful MC – Everything you need to be a great MC

03SIMPLY SPEAKING! Public speaking coaching program

04PLATFORM PROFITS! Innovative Sales Presentations

05ROMANCING THE CUSTOMER! The complete sales suite

06Effective Prospecting & Sales Strategies

07Overcoming Sales Objections

08WINNING THEM OVER! Effective communication & interpersonal skills

09Customer Service Recovery

10Customer Relationship Management (CRM)

11DIRECTIVE DIALOG! Resolving confrontations & conflict when the stakes are high

12STRAIGHT TALK! Methods for communication when the stakes are high

13HARD TALK! Delivering Constructive Criticism

14Call Center Development – Complete Telephone Skills, Etiquette, Sales & Service

15Effective Telemarketing & Telesales

16TUNING IN! Dealing with difficult customers over phone & email

17Key Account Management

18Consultative Selling – the Strategic & Tactical Sales Process

19It’s a Deal! Effective negotiation & influencing skills

20Leading your Sales Team to Constantly Exceed Sales Quotas

21Dealing with Complaints & Angry Customers

22Internet Marketing Fundamentals

23Social Media Marketing

24Business Writing that Works

25Effective Public Relations and Media Relationships

PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a request and we will source the necessary for you.

Clients' Testimonial

Thank you very much for your participation in the recent Komag Career Fair. You have given a very impressive performance and the audience found your talk interesting and motivating. I found that you are able to reach out and build a good rapport with the audience instantaneously and had them drawn to you, paying close attention throughout your talk. Although you are an external person to Komag, you are quick to understand the purpose and objective of the Career Fair. You aligned your talk to the theme of the fair “Creating Your Future” very well. Your talk was a good warming-up to the presentation on Career Pathing, a matter viewed and taken seriously by all Komag employees.

K K Lim; General Manager (KM 1 - Operations)

Komag USA (M) Sdn Bhd

I would grade this seminar as excellent. Notes well presented, concise. The presentation was professional. Not boring. Mr Lim has managed to get participants to participate actively in discussions and everyone was relaxed. He knows his subject.

Diana D’Almelda; Marketing Manager

Eleganz Series Sdn Bhd

He has got lots of ideas to share. Steady and cool; controls the situation. His style is not boring.

Zulkifli Mahmud; Marketing Executive,

Hai-O Marketing Sdn Bhd

Thank you and congratulations on a great presentation!! Your presentation on “How to Thrive on Stress” were inspiring, humorous and most important of all informative. It touched home base and our hearts. We must really comment on your ability to handle crowds of all levels. Feedbacks from our directors, senior managers and middle management staff were more than impressive. You helped them to accept your message rather than driving home the point. Making it personal for them too, made the topic so refreshing.

Fong Muntoh; Assistant Human Resource Manager

Reliance Pacific Berhad

We have engaged Mr Lim to hold a motivational course, “Winning Is Easier Than Failing.” We all agreed that Mr Lim is able to convey messages across the participants in a simple and easily understandable way. He managed to built up a good rapport across the audience and is very responsive to all the questions raised during the session. We are convinced that the course is beneficial to our company.

C A Ooi; General Manager

Chemopharm Sdn. Bhd.

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