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01PLATFORM POWER INTENSIVE! High impact public speaking & presentation skills

02How to be a Successful MC – Everything you need to be a great MC

03SIMPLY SPEAKING! Public speaking coaching program

04PLATFORM PROFITS! Innovative Sales Presentations

05ROMANCING THE CUSTOMER! The complete sales suite

06Effective Prospecting & Sales Strategies

07Overcoming Sales Objections

08WINNING THEM OVER! Effective communication & interpersonal skills

09Customer Service Recovery

10Customer Relationship Management (CRM)

11DIRECTIVE DIALOG! Resolving confrontations & conflict when the stakes are high

12STRAIGHT TALK! Methods for communication when the stakes are high

13HARD TALK! Delivering Constructive Criticism

14Call Center Development – Complete Telephone Skills, Etiquette, Sales & Service

15Effective Telemarketing & Telesales

16TUNING IN! Dealing with difficult customers over phone & email

17Key Account Management

18Consultative Selling – the Strategic & Tactical Sales Process

19It’s a Deal! Effective negotiation & influencing skills

20Leading your Sales Team to Constantly Exceed Sales Quotas

21Dealing with Complaints & Angry Customers

22Internet Marketing Fundamentals

23Social Media Marketing

24Business Writing that Works

25Effective Public Relations and Media Relationships

PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a request and we will source the necessary for you.